The control of all typical work processes for the deicing of aircraft is accurately supported by the solution. Requests can be carried out automatically via a connected interface, or conveniently registered by verbal requests. Besides the scheduling of staff, deicing vehicles and deicing areas are considered in the planning. On the basis of a rule-based specification, the different requirements according to weather conditions, size of aircraft, deicing location and service orders are taken into account.
The timely and swift implementation of aircraft deicing ensures that the airport capacity is guaranteed, even in bad weather. Through the integrated planning process and advanced optimization techniques, INFORM's solution contributes significantly to the achievement of this goal. Simultaneously, the efficient use of available resources by effective planning is ensured. The recording of all relevant process steps through the use of mobile devices, or integration with telematics systems, allows the complete verification of the services performed for evaluations, billing, and complaints management.