I recently sat down with David Weaver on the buzzITtalk podcast to discuss the trends, challenges and technology in workforce management. Workforce management plays a big role in determining how successful a company is. We talked about how today’s technology can help businesses be successful in this space. Furthermore, we discussed the current hype around work-life balance and how companies are facing increased pressure to become more flexible.
Requirements in workforce management are quite different across industries, companies and even across different parts of a company. Dealing with all the specifics in these areas requires a flexible system. Developing customized software is often too expensive and involves risks. Deductive intelligence (DI) is a technology that allows for the representation of individual requirements without the cost and risk implications of customized software. DI enables subject matter experts to model business logic via deduction rules. Representing specific requirements in workforce management thus becomes easy, and companies are more agile when requirements change.
Workforce management is now also governed by increasing flexibility requirements from employees. If companies want to be attractive to employees, they need to take their individual needs into account. This makes workforce management increasingly complex. DI helps in precisely addressing the individual flexibility requirements.
Listen to the full episode here:
Introduction Jörg Herbers (3:05)
Buzzer Beater Round (3:37)
Workforce Management defined (5:52)
What are the major trends and challenges in the workforce management space? (7:50)
What is Deductive Intelligence? (10:05)
Where does Deductive Intelligence have its roots? (10:52)
Why did you decide to coin the term? (12:16)
What makes Deductive Intelligence so interesting for the workforce management space? (13:22)
How is Deductive Intelligence different than classical programming techniques? (14:46)
Practical Examples for the use of Deductive Intelligence (18:12)
What does the future hold for Deductive Intelligence? (21:22)
How do you see the workforce management space developing in the coming years? (24:30)
What are the top 3 benefits of Deductive Intelligence for planners in workforce management? (26:10)