INFORM and indoo.rs have entered into a strategic partnership that will improve both passenger experience and operational management at airports. This will be achieved through combining indoo.rs highly accurate indoor location and navigation protocols with INFORM’s GroundStar software solutions.
INFORM and indoo.rs have entered into a strategic partnership that will improve both passenger experience and operational management at airports. This will be achieved through combining indoo.rs highly accurate indoor location and navigation protocols with INFORM's GroundStar software solutions.
GroundStar, INFORM's flagship suite of software solutions, optimizes aviation processes covering all requirements of airports, airlines and ground handling with flexible systems. Among the key features of GroundStar is agile and efficient mobile communication which is instrumental for real-time deployment of resources. Indoo.rs solves the inability of GPS to work in an indoor environment, simply put, through using beacons and a unique measuring algorithm to accurately map complex buildings.This can be seen in two different use cases: At San Francisco International Airport, where they developed an app for visually impaired passengers together with SFO, and a well-known cargo airline using the navigation and positioning capabilities for asset tracking at their warehouse.
"With the integration of the indoo.rs' location framework, INFORM's solutions can now also use accurate real-time indoor position information for optimization purposes," explains Uschi Schulte-Sasse, SVP Aviation Division. "This means that seamless indoor and outdoor tracking (including GPS) of all relevant resources can be implemented and used by all service providers. Airports and airlines could make use of the same technology and infrastructure to improve passenger experience by offering seamless navigation apps, for example."
Being able to identify and locate staff members, GSE, or other equipment allows GroundStar to initiate or finish tasks automatically, and to forecast real-time task completion times, thus increasing staff efficiency and SLA fulfillment, whilst also decreasing delays caused by sub-optimal allocation.
Automated detection of staff proximity to specific locations makes it possible to determine and record the current location of staff. In addition, up to date location information also replaces the need to manually enter task status updates. Furthermore, using this indoor location system means that accurate process data, which otherwise would not be available, can be collected to provide accurate billing, whilst also improving the optimization and planning processes.
"This is a fantastic opportunity for both companies to really offer the complete package to airports around the world," says Bernd Gruber, indoo.rs COO. "With air travel set to double in the next 20 years, it is imperative to offer the best management tool possible to optimize passengers' experience and operational management. This is a very exciting partnership and only the start of our joint offering."
indoo.rs is a specialist in indoor location-based services. Founded in 2010 indoo.rs counts with 20 specialists focusing on developing, optimizing and distributing indoor localization for mobile devices for various use-cases like airport navigation, shopping mall navigation, location-based marketing, meeting room finder, navigation for visually impaired, among others. The company is based in Brunn am Gebirge, Austria, has a developer's hub in Vienna, Austria and an international branch in the Palo Alto, CA, USA.
For further information, please go to: www.indoo.rs
INFORM specializes in intelligent planning and logistics decision-making software, based on mathematical optimization algorithms. These are best-of-breed solutions that add on to existing IT systems. These solutions allow best possible use of resources such as people, equipment and inventory, and to monitor projects effectively across various industry branches. The solutions can be tailored to a wide variety of turnkey applications, usually achieving a return on investment within months. Founded in 1969, since 1985 INFORM in Aachen, Germany has grown ca. 20% per year. Today, more than 550 employees from over 30 nationalities provide support to well over 1,000 customers worldwide.
For further information, please go to: www.inform-software.com/aviation