INFORM’s GroundStar Optimization Software to be Used by the Largest Indian Airline, ‘IndiGo’

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INFORM announced today that it has entered into an agreement with InterGlobe Aviation Limited (IndiGo), a scheduled airline operating out of India, to provide its comprehensive optimization software suite, GroundStar (GS), to enhance the airline’s workforce management processes.

IndiGo is amongst the fastest growing carriers in the world. With a fleet of over 250 aircraft, IndiGo is India’s largest passenger airline and holds approximately 47.5% of the market share in India as of December 2019. The airline offers over 1,500 daily flights and connects 63 destinations in India and 24 destinations outside India.

Specifically, IndiGo will be using INFORM’s GS Planning, GS WorkforcePlus and GS RealTime modules, which provide a strong value proposition by supporting aviation companies to optimally plan, schedule and allocate its manpower and equipment resources.

“We are excited to work with one of the most dynamic airlines in the world,” says Altay Fellah, INFORM, Director Business Development Aviation. “Our ability to provide real-time agility to workforce and equipment scheduling challenges makes us a perfect match for IndiGo’s fast-growing operations. INFORM is a perfect partner for low-cost carriers that want to stay lean while they grow, yet still deliver superior on-time performance and customer service. Many low-cost airlines perceive us as a supplier to mainly large flag carriers. I believe our partnership with IndiGo will change this perception. Our system provides value to carriers and service provider of all sizes,” Fellah adds.

Once the solution is operational across all stations, IndiGo will begin deriving benefits from the enhanced planning capabilities GroundStar provides in terms of automation, improved operational visibility, enhanced service quality and customer satisfaction.

INFORM’s GroundStar solution draws on over 25 years of aviation industry experience and has been using artificial intelligence, operations research and machine learning to support airlines, airports and ground handlers around the world. If you are interested in INFORM´s leading resource management system to optimize the overall planning and control processes in aircraft handling, feel free to contact us at


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