The influence of staff scheduling on employee motivation is receiving a lot of attention, in particular from those companies whose employees contribute a great deal of commitment and flexibility.
Workforce management studies confirm that more and more companies intend to take their employees' wishes into account when creating their schedule. Where this has already happened, everyone benefits: employees whose personal needs are met are more motivated and more productive.
Shift work, especially night work, is a burden, not only to health, but also on social life. Time for family, friends and private activities is determined by fluctuating working times. The extent of the strain depends on notification times and the stability of the schedule - but also on personal preferences of the employee.
The responsibility of workforce management, to reduce the negative health effects of variable working times, is recognized and anchored in law. In contrast, social needs are generally not yet considered in schedule design. Many organizations still cling to the idea that schedules are fair if they are the same for everyone.
But, social factors have changed and require a greater differentiation of individual factors:
- The value of family and leisure time has increased.
- Fathers are more involved in childcare.
- The number of employees who provide care for family members has increased.
- More employees have a second job.
The planning of working time deployment has also changed:
- More flexibility is demanded of employees, who in turn demand more flexibility in scheduling.
- Specialized staff scheduling software allows employee needs to be explicitly taken into account.