Today, the information overload caused by digitalization puts many people under pressure in their day-to-day work. Sudden strikes. Rising raw material prices. Unexpected tariffs: Information is almost always available. However, it’s nearly impossible for a single person to link this information to scenarios for their own business and supply chain. What’s needed, therefore, are solutions that make both risks and opportunities visible and assessable at an early stage.
Imagine the following situation: A chocolate manufacturer has been sourcing its pistachio cream from a regular supplier for years. Within a week, three news reports appear from three different sources.
- A heat wave in California, one of the most important pistachio-growing regions, suggests a poor harvest is expected.
- Freight rates for containers from the U.S. to Europe are rising.
- And a new trend is spreading on TikTok: chocolate filled with pistachios, known as “Dubai chocolate.”
None of these news names the supplier. None is alarming on its own. Taken together, they paint a scenario: The supplier could face delivery difficulties in a few months because pistachios are becoming scarce, because transportation costs are rising, and because suddenly many other chocolate manufacturers are competing for the same product. Whether this will actually happen remains to be seen. But those who are aware of this potential scenario can prepare for it.
Responsible for what no one can fully foresee
How did you learn about the last three disruptions that affected your supply? Did the warnings come from your own planning or from outside sources, once things were already getting tight?
If they came from outside sources, you know the chain of events that follows. Suddenly having to put customers off, searching for more expensive alternatives at short notice, and reordering priorities: That costs time, money, and nerves. And at the next management meeting, you’ll have to explain why you didn’t see this coming.
One thing is particularly stressful: In your role, you’re responsible for processes influenced by countless developments and interdependencies. There simply isn’t enough time in your day-to-day work to monitor all the relevant information. Planning then feels like a lottery: You plan carefully, but whether it’s enough in the end is ultimately decided elsewhere.
At the chocolate manufacturer, someone would have had to read three reports from three sources, connect them, and translate them into a possible scenario—all while doing their actual job.
Why Numbers Alone Don’t Provide Scenarios
It would seem obvious that planning should apply its efforts to this task. Planning and forecasting systems do a lot. They identify patterns in sales, inventory, and delivery times. But to them, a number is just a number. Which events in the world might affect which key figures lies outside the scope of these systems. That’s why a trend often only becomes apparent in your own numbers after it has already occurred.
There is therefore a time lag between the moment a news item appears and the moment it shows up in your numbers. During this time, action could still be taken if someone made the connection.
The Four Breakpoints
Back to the example of the chocolate manufacturer. For three news reports to become a scenario that drives action within the company, the information must navigate four transition points.
1. Who reads it?
In small and medium-sized businesses, monitoring external developments is often not a dedicated task. It happens on the side: two newsletters in the morning, an industry service in sales, an alert that someone set up three years ago and whose search terms no one remembers anymore. What gets read depends on who happens to have time at the moment.
The report on the heat wave in California might appear in an agricultural service that no one in purchasing has subscribed to.
The logistics team sees the freight rates. Marketing might notice the TikTok trend, but no one connects it to purchasing.
This isn’t negligence. It’s simply a lack of accountability: There’s no job description for reviewing such reports, no key figures, and—unlike almost every other task on the desk—usually no deadline either.
2. Who makes the connection?
Suppose someone reads all three reports. Then they still have to connect them to their own business. None of them mentions the supplier of the pistachio cream, let alone their own company.
This connection isn’t in any system. The ERP system shows which supplier the pistachio cream comes from. It doesn’t show where that supplier sources its pistachios. The company buys pistachio cream, not pistachios. Yet the poor harvest in California still affects it—through a roundabout way that the company’s own system doesn’t show.
Knowledge of such dependencies usually exists only in the minds of two or three experienced colleagues. And even there, only if they happen to be thinking about the right topic at that moment.
3. Who decides what’s relevant?
Suppose someone has read the reports and linked them to the correct dependencies. Then they still have to get their assumptions accepted.
“I’ve read three reports here; I think our pistachio cream supplier might run into delivery problems. We should bring our purchase orders forward.” That’s not enough to justify tying up inventory in the six-figure range—not to a management team that’s focused on capital tied up in inventory. Not to a controlling department that asks about probability and reminds you of the limited shelf life.
Without a reliable source, without an order of magnitude, and without a timeframe, an assessment remains a guess. And guesses lose out to inventory costs. That’s why many early warnings go unheeded. They often weren’t wrong at all. What was missing was the rationale needed to support a decision.
4. Who takes action?
Let’s assume the assessment is well-founded and has been convincing. Then action must be taken: replenish inventory, contact a second supplier, inform customers early on.
For the chocolate manufacturer, this scenario affects purchasing, the production schedule, and sales simultaneously. Each section sees its own slice of the picture and acts within its own scope. However, the full picture only emerges when all the pieces come together.
A robust scenario doesn’t make the decision for anyone. But it quickly provides all stakeholders with the same foundation from which to derive appropriate measures. In the case of a brief shortage, it may be enough to replenish inventory. If a longer-term shortage is looming, it’s worth reaching out to a second supplier early on—possibly from a different region. With clarity on possible scenarios, it’s easier to coordinate who will apply what and by when.
Why More News Doesn’t Help
When a disruption is detected too late, a natural reflex kicks in: more information. Another specialized service. A dashboard with country filters. One more newsletter. This only postpones the problem. If you couldn’t make sense of three reports, you certainly won’t be able to with thirty. What helps here is to shift your perspective and ask which developments could impact the business.
This approach begins with your own company: with your figures, suppliers, regions, and raw materials. From there, you assess which global events could affect them. Only what’s relevant actually reaches you. We call this new approach to information assessment “Impact Intelligence.” With NEWSCAST, we put it into practice: The tool reveals the consequences such events have for your business and derives concrete risk scenarios from them.
For the example of the chocolate manufacturer, this means: Three scattered news reports point to a clear risk scenario for the pistachio cream supplier’s item availability. It specifies sources, magnitude, and timeframe.
This gives the company the basis to assess the relevance and take proactive action.
Such a scenario doesn’t have to occur to serve its purpose. It’s enough that you know its probability and are prepared.
Read our blog post on this topic: “What Is Impact Intelligence? Definition, Examples, and Distinctions for Supply Chain and Market Risks.”
Four Questions for Your Next Round
You can quickly check whether the vulnerabilities mentioned above exist in your organization:
- Who reviews reports at our company that could affect our supply, and how are they prioritized? If the answer is “several people, as a side note,” then the answer is no one.
- Do we know what our suppliers themselves depend on for our critical components?
- How would we justify a procurement decision based on a report? If we can’t specify the source, the scale, or the timeframe, the decision won’t gain traction—no matter how sound it is.
- Who coordinates our response when a supply risk affects multiple sections—such as purchasing, production, and sales—at the same time? If each section first has to clarify its own perspective, we lose the head start that an early warning provides.
Conclusion: No one made a mistake
No one at the chocolate manufacturer was slacking off. Purchasing carefully selected its suppliers, and planning worked with the available data. But if you plan using only your own data, you won’t see a change until it appears in that data. By then, the window of opportunity to act has often passed. Greater diligence won’t change that. The information is usually public; what’s missing is the connection to your own business.
NEWSCAST can close this gap. The Impact Intelligence tool shows you possible scenarios with probabilities and a chain of reasoning that you can review from a technical perspective, discuss with your team, and present to the decision-making body. The decision itself remains yours.
The news reports that will form the basis of your next risk scenario have likely already been published. Is anyone connecting the dots before they show up in your numbers?