Ground handlers

Ground handling software unique as your business

One of the biggest challenges for ground handlers is that they have a multitude of diverging operational requirements they must always fulfill. Further, the need to cover specific requirements with minimum resources and meet Service Level Agreements (SLAs) at the same time can be difficult. An end-to-end ground handling software solution to address these demands is essential.


  • Predict future demand for employees and equipment.
  • Achieve optimal demand coverage with the existing resources.
  • Address disruption impacts and delay costs on a daily basis.
  • Mitigate lower productivity due to volatile requirements, peaks and troughs.
  • Identify reasonable absences quotas.

Robust planning combined with optimized decision-making support leads to streamlined processes as well as lower operational costs. The holistic approach of our solutions for ground handlers ensures that the full range of requirements across all your activities is covered before and on the day of operation. 

benefit from

  • Create robust predictions about requirements with “What-if” analysis.
  • Optimize shift planning and prioritize most cost-efficient equipment.
  • Resolve the impact of flight irregularities automatically.
  • Gain higher transparency on task status ensuring optimal resource utilization.
  • Manage absences, vacation and shift swaps with dynamic roster maintenance.

Discover our aviation solutions

Sandra Gaviria

Sandra Gaviria

Marketing Manager

Aviation has become one of her great passions since she first got on an airplane at the age of 5. Years later, namely in 2020, that passion led her to a career at INFORM, where she started as Marketing Manager in the Aviation Division. Today, she is responsible for digital projects, particularly those relating to social media.