Whether it is overtime, frustrated employees, unclear responsibilities, or constant last-minute changes: many problems in workforce management are symptoms, not the root cause. That is where our process analysis comes in.
Before you talk tools and systems, one thing must be clear: What does your current workforce management process look like – and where is its untapped potential?
Why Process Analysis Is the Game Changer for Smarter Planning
We bring structure to what often feels chaotic and reactive.
Gain the insight needed to build a workforce management approach that truly works – and one that is ready for digital transformation.
Tailored and Practical – Not a Standard Workshop
Our process analysis is hands-on, customized, and grounded in real-world practice. Together, we examine:
- Processes and Responsibilities: Who plans, who decides, who executes?
- Planning Workflows: How is demand determined? How are shifts created? How adaptable are you today?
- Systems and Tools: What is in use, and what is holding you back?
- KPIs and Transparency: What data is available? And what is missing?
- Policies and Rules: What frameworks shape your planning (e.g. collective agreements, labor laws, internal policies)?
You will receive clear, actionable recommendations – and insights that drive change.
WHY INFORM?
For over 50 years, we have been helping organizations understand and optimize complex planning processes – with proven methods, cutting-edge tech, and a sharp focus on what is achievable.
Our strength: Bridging strategy and operational reality – whether in logistics, aviation, manufacturing, healthcare, or retail.
Our mission: Helping you make better decisions – based on data, not assumptions.
SUCCESSFUL WORKFORCE MANAGEMENT CONNECTS PEOPLE AND AI
Reliable workforce planning goes far beyond creating shift schedules. Organizations must balance operational needs, legal requirements, and individual employee preferences - often under significant time pressure.
Discover how WorkforcePlus helps companies design complex planning processes that are both efficient and compliant — powered by Process AI, adaptable rule sets, and transparent employee involvement.
When Does a Process Analysis Make Sense
for Your Business?
A process analysis brings clarity. Whether you are preparing to implement a new solution or want to reassess your current planning approach. It is especially valuable when:
- you want to review and improve your existing planning processes,
- you want to find out where time, money, or capacity are being lost,
- you need to adapt to new requirements (e.g. shift structures, team setups, compliance updates),
- you want to unlock more value from your current workforce management system,
- you are aiming for greater transparency, better decision-making, and higher employee satisfaction.
Let us find out what your workforce management is really capable of.
You do not have to commit to new software right away. But you should know what you need – and what you do not need. A process analysis provides those insights.
Reach out and take the first step toward smarter workforce management.
Start Your Workforce Management Process Analysis
Reach out and take the first step toward smarter workforce management.
Dirk Alertz
Head of Workforce Management Process Optimization