Case Study

Carglass® Optimizes Workforce Planning with WorkforcePlus 

How 345 service centers gained more transparency, flexibility, and efficiency through a centralized planning approach 

With over 1,600 employees across 345 service centers, Carglass® faced a clear challenge: to make workforce planning more efficient, transparent, and future-ready. The solution? Regionalizing planning operations — enabled by WorkforcePlus. 

This case study explores how Carglass® transformed decentralized planning processes into a dynamic, data-driven control system — delivering measurable benefits for planners, employees, and customers alike. 

We suddenly had solutions and answers for everyone at the table: management, works council, operations, HR, and IT. INFORM understood the different levels.
Cornelius Blome​, Project Manager Demand Planning, Carglass® Germany

Inside the case study:

  • How Carglass® successfully moved from individual local planning to regionalized workforce control.
  • Why WorkforcePlus provides both strategic visibility and day-to-day relief for planners.
  • What mattered most when choosing the right project partner.
  • Which efficiency gains were unlocked through automation and clear data structures.

Request the case study now and discover how Carglass® successfully transformed its workforce management approach.

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