114 specialists and executives provide insights: where companies are already using AI agents, which use cases show the most promise, and how trust, data, and integration determine the path to practical implementation.
Highlights of our trend study
What you can learn from the trend study
- From hype to practice
Find out which companies are already using AI agents and which next steps promise the most success. - Concrete use cases
Learn where AI agents offer the greatest leverage today: from forecasting to inventory management. - Ensure trust and control
Understand how transparency, intervention rights, and training increase acceptance among employees.
In cooperation with LOGISTIK HEUTE
The trend study was conducted jointly by INFORM and LOGISTIK HEUTE, the leading German trade magazine for logistics and supply chain management.
114 specialists and executives from the DACH region shared their assessments of the potential, use cases, and challenges of AI agents in SCM.
Whether AI agents are accepted depends less on the technology than on how clearly their benefits are visible to people.
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FAQ
How practical are the results of the trend study?
The study is based on the assessments of 114 specialists and executives from supply chain management, logistics, and IT in the DACH region. In addition to current pilot projects, specific use cases such as demand planning, inventory optimization, and risk detection were evaluated. The study thus reflects the reality of leading companies in the market.
What are the benefits of the report for me?
You will gain an overview of where companies stand today with AI agents, which use cases promise the most benefits, and which hurdles—such as data quality and integration—need to be overcome. This will enable you to better classify your own projects and launch them in a more targeted manner.
Is the report also relevant for companies without AI experience?
Yes. Especially if you are just starting out, the report provides valuable guidance: Which entry scenarios have proven successful? How do companies build trust among employees? And what steps are crucial for making initial pilot projects successful?
What role does my existing ERP system (e.g., SAP) play in the use of AI agents?
According to the study, integration into existing systems is one of the biggest success factors. Many companies work with SAP S/4HANA or R/3, which is why the study explicitly highlights how AI agents can be seamlessly integrated. This allows you to understand the challenges and solutions you will encounter.