There are many forecasts.
But reliable signals are rare.
The Demand AI Forecasting Service represents the next generation of demand planning. Developed on the basis of over 30 years of supply chain experience, it solves a key problem in everyday planning: demand forecasts that constantly need to be questioned and manually corrected.
The Forecasting Service integrates seamlessly into your existing ERP system or Excel, is ready to use within a few days, and delivers immediate, tangible value. You'll quickly benefit from more stable forecasts and significantly less readjustment in your daily work.
Even with volatile demand, promotional peaks, or incomplete data, the AI recognizes reliable patterns and reliably separates them from random noise. This results in robust demand forecasts for operational, tactical, and strategic decisions.
The result:
- A reliable basis for planning
- Significantly fewer manual corrections
- More time for strategic tasks
By the way: The forecasting service can forecast any type of time series—from demand to staffing requirements. Feel free to contact us if you would like to discuss a specific use case.
Proof of Concept:
Proof instead of assertion
With a cost-effective and non-binding Proof of Concept (PoC), we provide measurable evidence of how your forecasting quality will improve with the Demand AI Forecasting Service.
As an ISO/IEC 27001-certified company, your data will be protected and processed professionally.
The self-check:
When is it time for a forecast upgrade?
The Demand AI Forecasting Service is beneficial if:
- Your warehouses are full, but popular items are missing
- You want to validate sales assumptions based on data
- You are struggling with volatile demand
- You want to overcome ERP/Excel limitations
- You want to professionalize your planning strategically
We know that your existing planning environment cannot simply be replaced. That is precisely why the Forecasting Service complements your existing processes as an add-in—it is easy to integrate and ready to use within a few days.
Leading companies trust INFORM.
Your advantages
- Reliable basis for decision-making thanks to stable and realistic forecasts
- Forecasts for each planning horizon for operational, tactical, and strategic decisions
- Fewer surprises thanks to the integration of external factors such as weather or marketing campaigns
- Realistic risk assessment using risk intervals instead of misleading point values
- Measurable added value thanks to a non-binding proof of concept
PROOF OF CONCEPT
You submit the sales data for the last three years as a CSV file (ISO/IEC 27001-compliant processing).The five-step process:
- Initial consultation: We clarify the initial situation and objectives
- Data provision: You submit your sales data as a CSV file (ISO/IEC 27001-compliant processing)
- Analysis: We evaluate the forecast quality of the Demand AI Forecasting Service for the past six months
- Review of results: After a few days, you discuss the results with our experts
- Your new forecast: If you are convinced, the Service can be put into productive use within a week
3 Tips for Managing Demand Forecasts More Effectively
Good forecasts are the foundation of every demand planning process. However, whether they lead to stable service levels and high responsiveness is determined in day-to-day planning. It is not the number alone that makes the difference, but how it is interpreted and used.
Our three practical tips show you how to apply demand forecasts more effectively, avoid unnecessary adjustments, and make well-informed decisions with confidence.
The potential
The full potential of the Demand AI Forecasting Service unfolds through the combination of a stable forecasting signal with external influencing factors such as weather or marketing campaigns. Complementary risk intervals enable a realistic assessment of uncertainty—as illustrated in the example on the right.
We deliberately position ourselves as a service and enhance your existing planning environment with high-quality, AI-based forecasting data. These are provided to you flexibly: you can use them as a reliable demand forecast in SAP or Excel, or further develop them within your BI tools to unlock their full potential.
FAQ's
What kind of company is the Demand AI Forecasting Service for?
The best way to find out whether the Forecasting Service is right for your company is to have a brief, no-obligation chat with our experts.
The Demand AI Forecasting Service is designed for retail, distribution, and e-commerce companies facing volatile demand, seasonal patterns, or strong external influences—whether they do not yet have a structured demand forecasting process, seek to establish an objective basis for sales planning figures, or find that traditional ERP or Excel-based forecasts are reaching their limits. The service is particularly well suited for small and medium-sized businesses as well as organizations with lean planning and IT teams that want to operate on par with larger competitors—without building or maintaining their own data science capabilities.
The Demand AI Forecasting Service provides advanced forecasting methods as a service, making sophisticated capabilities accessible that would otherwise require a specialized analytics organization—without the need for major IT projects or process overhauls.
Not sure whether the Demand AI Forecasting Service is right for you? Feel free to contact us via the form at the bottom of the page.
Do you need to change your way of working or your processes as a planner?
No. The Demand AI Forecasting Service does not interfere with your existing planning processes. It complements your current way of working with an additional, higher-quality forecasting signal.
Planners continue to work within their familiar systems and areas of responsibility. Decisions, overrides, and professional judgment deliberately remain with people—the Demand AI Forecasting Service provides a more reliable and consistent foundation for them than ever before.
Do you have any further questions? Feel free to contact us via the form at the bottom of the page.
How is the Demand AI Forecasting Service integrated into your existing systems?
The Demand AI Forecasting Service is connected as a cloud-based service via a secure HTTPS API. For integration, we provide an officially maintained client library (e.g., Python, available via PyPI) that encapsulates authentication, data transfer, and job orchestration.
On the customer side, all existing business data storage systems remain unchanged. Only defined data snapshots are transmitted to the Demand AI Forecasting Service, and the calculated forecasts are returned to the respective systems.
The cloud service is fully operated by INFORM, including scaling, model operations, and monitoring. Integration only requires an outbound network connection (firewall approval) and can be implemented either by the customer’s IT team or optionally by INFORM. Typical integrations go live within just a few days.
Would you like to learn more about the integration? Feel free to contact us via the form at the bottom of this page.
How is information security ensured?
INFORM is certified according to ISO/IEC 27001:2022, meeting the highest international standards for information security. The Demand AI Forecasting Service is operated exclusively within an INFORM-managed AWS cloud environment located in the EU. Customer data is not shared with external AI providers or any other third parties, nor is it used to train third-party models.
The infrastructure, hosting, and operation of the forecasting models are fully managed by INFORM. The use of data for the further development of our own models is carried out strictly within the contractually agreed purpose limitation, in compliance with confidentiality obligations, access restrictions, and applicable data protection regulations.
This ensures that your data is processed securely, compliantly, and responsibly at all times.
How does the Forecasting Service differ from traditional forecasts in SAP or Excel?
Traditional forecasts in ERP systems or Excel are typically based on fixed statistical methods that require extensive parameterization, regular maintenance, and manual adjustments when demand conditions change.
The Demand AI Forecasting Service takes a different approach: The AI leverages pre-trained knowledge from a wide range of real-world demand scenarios and automatically identifies whether observed changes are driven by structural patterns, seasonality, or random noise. This results in more stable and realistic forecasts—especially in environments with volatile demand, promotional business, or incomplete data.
The focus is not on a single model, but on the quality of the forecasting signal for decision-making. Planning teams achieve better results without model maintenance, complex parameter settings, or ongoing methodological debates in day-to-day operations.
If desired, we can provide measurable proof through our cost-effective and non-binding Proof of Concept, demonstrating how your forecast quality improves with the Demand AI Forecasting Service.
How is AI used in the Demand AI Forecasting Service?
The Demand AI Forecasting Service uses AI to move beyond rigid, predefined forecasting methods. Instead, forecasts are derived contextually based on comparable historical demand situations. The AI automatically identifies which patterns in the data are structurally reliable and which changes merely represent random fluctuations. This results in stable and realistic forecasts precisely where traditional methods reach their limits—such as in highly volatile environments, during promotional peaks, or with limited historical data.
The AI does not replace decision-making. Rather, it provides a consistent and reliable forecasting signal that planners can directly use in their day-to-day operational work.
