Case Study
INFORM and Via Optimize Workforce Planning throughout Brazil
Insides of a workforce management project impacting 33,000 employees
Thousands of retail locations, decentralized operations, and complex legal frameworks — for years, shift planning at Via, one of Brazil’s leading retailers, was handled independently by each store manager.
To standardize processes, ensure compliance, and boost productivity, Via launched a nationwide initiative. Workforce planning was centralized — powered by WorkforcePlus.
This case study reveals how the transformation succeeded in a dynamic retail environment.
Project insights from Via. Learn how:
- A phased rollout was planned and implemented across more than 1,000 stores
- Local labor laws, union agreements, and sales targets shape shift planning
- Schedules are now generated automatically and can be adjusted via employee self-service
- Store managers and HR teams benefit from real improvements in their daily operations
- Transparency, compliance, and productivity go hand in hand — with minimal training effort
Request the case study now and discover how Via reinvented shift planning in retail.
