From Reactive
to Proactive
Passenger assistance operations are becoming increasingly complex. Changing demand, staffing constraints, delays, and operational disruptions require faster, better-informed decisions.
Get a first look at Passenger Assistance (PA) Dispatching, INFORM’s upcoming solution designed to support airports, airlines, ground handlers, and passenger assistance service providers with a more proactive, data-driven approach.
Can’t attend live? No problem. Please register anyway, and we’ll keep you informed.
SESSION DETAILS
🕗 Session 1: September 30, 2026
16:00 Berlin | 10:00 New York | 19:30 New Delhi |
22:00 Singapore
🕓 Session 2: October 1, 2026
10:00 Berlin | 13:30 New Delhi | 16:00 Singapore |
18:00 Sydney
Identical sessions – choose the time that suits you best.
Passenger assistance is highly dynamic, and operational priorities can change within minutes. The challenge is turning the information already available into action, understanding what needs attention now, anticipating what comes next, and focusing resources where they are required most.
Why Join the Webinar
Our Expert: Dr. Eva Wille
Dr. Eva Wille is Product Manager at INFORM.
She focuses on using resource allocation software to optimize passenger assistance processes in ground handling. Drawing on her experience in aviation operations, data analysis, and innovative software solutions, she helps airports, airlines, and ground handling services use resources efficiently and improve the quality of passenger services.