SUCCESSFUL WORKFORCE management AT LINDT & SPRÜNGLI
See how Lindt & Sprüngli moved from paper-based processes to fully digital, SAP-integrated workforce management with WorkforcePlus.
WORKFORCE MANAGEMENT SOFTWARE: SHIFT PLANNING THAT THINKS AHEAD
Three challenges anyone responsible for shift planning knows too well:
Good workforce management software tackles exactly these challenges through digital processes, AI and real-time data.
>> WHEN EVERYTHING RUNS SMOOTHLY, NO ONE TALKS ABOUT IT.
Successful workforce management is rarely visible. It is the result of hundreds of decisions working together behind the scenes.
That is exactly why you need a system that thinks ahead!
Sebastian Mucha, Head of Product ~ WorkforcePlus
WHAT IS WORKFORCE MANAGEMENT SOFTWARE?
Workforce management software helps businesses plan, manage and optimize staffing, from shift scheduling and time tracking to analyzing working hours. Instead of building schedules in Excel or piecing them together through last-minute verbal coordination, the software automatically factors in demand, availability, qualifications and legal requirements to create a schedule that works in just minutes.
The result: less time spent planning, fewer cases of overstaffing or understaffing, and happier employees, whose preferences and availability built into the schedule from the start.
WHAT MAKES GOOD WORKFORCE MANAGEMENT SOFTWARE?
AI-POWERED
scheduling
AI recommends shifts based on demand, skills and availability, automating what used to be manual Excel work
AUTOMATED COMPLIANCE CHECKS
Qualifications, rest periods and overtime are checked automatically, reducing scheduling errors and legal risk.
EMPLOYEE
SELF-SERVICE
Employees handle shift swaps, leave requests and team communication themselves, boosting transparency and satisfaction.
CLOUD ARCHITECTURE & INTEGRATION
Cloud-based, GDPR-compliant and easy to integrate with existing HR and ERP systems, enabling a fast, low-risk rollout.
FLEXIBLE
SCHEDULING LOGIC
Every business schedules differently. Good software adapts to your shift models, scheduling rules and exceptions rather than forcing you into a rigid standard process.
ROLES, PERMISSIONS &
ACCESS CONTROL
Granular, role-based access controls keep workforce management GDPR-compliant without limiting who needs visibility into the schedule.
HOW successful WORKFORCE MANAGEMENT CONNECTS PEOPLE AND AI
Managing today’s workforce means balancing operational demands, legal requirements and employee preferences. Our Info Paper shows how AI-powered optimization, flexible planning rules and employee involvement can make workforce management more efficient, transparent and reliable.
WORKFORCEPLUS: WORKFORCE MANAGEMENT MADE EASY
WorkforcePlus goes far beyond basic shift planning. It helps optimize your processes so they fit not only your business requirements, but also the realities of day-to-day operations.
- Built on experience. Designed for what comes next. WorkforcePlus builds on more than 25 years of workforce management expertise, covering everything from AI-powered scheduling to skills, working time and absence management.
- Designed to keep pace with change.
WorkforcePlus keeps up with evolving legal and technological requirements, integrates seamlessly into existing system landscapes, and serves as a Workforce Management Integrator for SAP SuccessFactors.
Selected SUCCESS STORIES
“IMPLEMENTING WORKFORCE MANAGEMENT SOFTWARE IS MORE THAN AN IT PROJECT. IT’S A STRATEGIC DECISION.”
By setting clear goals from the outset, involving the right stakeholders, and choosing a flexible SaaS solution, companies lay the foundation for:
- More efficient processes
- Lower costs
- Higher employee satisfaction
- Long-term resilience through digital excellence
Our Solution for Optimized Workforce Management
ANSWERS TO YOUR QUESTIONS
How long does it take to implement workforce management software?
How quickly workforce management software can go live depends primarily on the complexity of your processes, the number of locations, and your existing IT landscape. A cloud-based architecture and certified SAP integration remove many of the hurdles that typically slow down traditional on-premise projects, helping to make implementation significantly faster.
How much does workforce management software like WorkforcePlus cost?
Pricing depends on factors such as company size, the number of locations, and your specific requirements. An initial consultation helps us understand your needs and define the right scope for your organization.
Why are roles and permissions so important in workforce management software?
Access to shift schedules, employee data, or absence information needs to be clearly defined and configurable by role and location, rather than being available to everyone through a shared Excel file. In the context of GDPR, granular access controls are an essential, and often underestimated, criterion when choosing workforce management software.
Alina Schreier
Team Lead New Business
What began as a passion for planning and organization is now her driving force in workforce management. With a clear eye for processes and people, she ensures that companies enjoy an outstanding experience, from the INFORM Experience to the optimal system implementation.
