Smart Workflows and Smartwatches with GS StaffCommunication
ON-DEMAND WEBINAR | Discover the latest GroundStar StaffCommunication innovations, including smart workflows, mobile task updates, and upcoming AI capabilities.
35+
YEARS OF EXPERIENCE
IN AVIATION
90%+
REDUCTION OF
TASK ALLOCATION TIME
30%+
COST SAVINGS
we empower World-Class Aviation Partners
INFORM’s GroundStar is the complete aviation software solution for airports, airlines, and ground handlers. It optimizes staff, equipment, stands, and terminal resources across every operational phase.
With hundreds of successful installations worldwide, GroundStar delivers proven performance and reliability across the aviation industry.
Join our global user community to benefit from shared best practices and continuous innovation.
INFORM IS trusted by
1000+ global customers
GroundStar at a Glance
- End-to-end software suite for passenger and ramp operations.
- Highly configurable to fit your organization’s structure and objectives.
- Flexible integration into existing IT ecosystems.
- Covers all phases from planning over operation to analysis
- Supported by dedicated technical experts ensuring long-term success.
- Mobile and smartwatch support for operational updates and frontline coordination.
your benefits
Maximize
Return on investment via higher productivity and reduced costs.
gain
Full visibility across your entire ground handling ecosystem.
IMPROVE
Utilization of staff, equipment, stands, and terminal resources.
transform
Your operations with industry best practices.
leverage
Advanced AI analytics to make smarter, data-driven decisions.
ensure
SLAs compliance, safety, and on-time performance.
After one year from the implementation, GroundStar even exceeded our expectations. The task allocation process, which used to take
3-4 hours, now takes just 30 seconds with the click of a button.
Reduce Costs with smart aviation software
Unlike generic software solutions, GroundStar combines cutting-edge algorithms with expert system support. Our specialists work hand in hand with each customer to deliver customized, high-value implementations that actively adapt to your needs.
INFORM’s aviation software uses AI to evaluate multiple operational scenarios, guiding each decision toward smooth, cost-efficient, and sustainable processes.
See how aviation organizations use GroundStar to solve complex operational challenges every day.
Airport Resource
management
Optimize your gates, stands, and fixed airport resources such as baggage belts and counters. Maximize operational efficiency with AI.
ground handling Resource management
Leverage intelligent planning, scheduling, allocation, and analysis of workforce and ground equipment with real-time operational adaptability.
aircraft turnaround management
Use predictive AI to anticipate disruptions, reduce delays, and improve on-time performance through proactive turnaround management.
why inform?
INFORM’s GroundStar combines decades of proven industry experience with the latest advances in Artificial Intelligence.
We’re more than a vendor. As a long-term partner, we measure our success by yours.
resources & INSIGHTS
Meet us
passenger terminal expo
asia 2026
September 23-24
Booth #G240
Sands Expo & Convention Center
Singapore
FAQ
1. What is INFORM GroundStar and what does it do?
INFORM GroundStar is a comprehensive software suite that leverages AI-powered Decision Intelligence to optimize resource management in aviation ground handling services. It supports all phases of ground handling including planning, scheduling, allocation, and post-operational analysis.
2. Can GroundStar integrate with existing operational systems?
Yes, GroundStar offers integration flexibility to seamlessly fit into your existing IT environment. Highly configurable and built on AI-powered Decision Intelligence, it aligns with your organizational demands while supporting end-to-end ground handling processes.
3. What benefits can I expect from GroundStar compared to other software solutions?
GroundStar uses AI-powered Decision Intelligence for holistic optimization, evaluating a wide range of operational scenarios to identify the best possible solutions.
Unlike many other solutions, GroundStar supports all operational phases — from planning to post-operational analysis — while remaining highly configurable and seamlessly integrable into existing IT environments.
Our software is backed by dedicated experts offering comprehensive technical support and has a proven track record with over 200 installations worldwide.