Airport Resource Management

Optimize Allocation with Airport Resource Management

Make the best out of your existing airport infrastructure by transforming operational data into clear, actionable insights. 

As the aviation industry evolves rapidly, the demand for improved airport resource management is higher than ever. Passenger numbers are rising. Operational complexity is increasing. Sustainability targets are tightening. Yet many airports face the same fundamental challenge: how to grow performance without expanding infrastructure. 

Supported by AI algorithms, INFORM's airport management software helps airport leaders meet this challenge directly. It optimizes the use of existing gates, stands, and fixed resources. The result is greater capacity, sharper operational control, and the agility to deliver on strategic goals – from improving punctuality to reducing emissions and costs.

Supporting Efficient Airport Operations Worldwide

abm
stuttgart airport
cologne bonn airport
TAP
British airways logo
bologna airport
zurich airport
sats
budapest airport
gat
latam
alaska
airfrance
brussels airlines
aviapartner
axxicom

your advantages

  • Unlock hidden capacity – Improve throughput and efficiency across existing infrastructure, delaying or avoiding costly expansion projects.
  • Elevate performance and reliability – Reduce delays and disruptions, ensuring consistent service quality.
  • Enhance strategic control – Gain real-time visibility into operations and make data-driven decisions with confidence.
  • Boost workforce productivity – Empower teams to focus on managing performance, not resolving day-to-day operational issues.
  • Advance sustainability goals – Cut unnecessary movements, energy use, and emissions through intelligent resource planning.
  • Align with business objectives – Meet the expectations of airlines, passengers, and stakeholders alike.

How to run an Airport smarter

Stands fill up, flights delay, passengers queue. And behind every disruption is a resource allocation decision that had seconds to be made — or wasn't made at all. 

INFORM helps airport operators turn complexity into control. With AI-powered Decision Intelligence, your teams get the decision support they need to plan smarter, react faster, and make every resource count. 

improve capacity planning

Airports face mounting pressure: more flights, tighter turnarounds, and infrastructure that wasn't built for today's demand. Traditional planning approaches struggle to keep pace, leaving capacity underused, bottlenecks unaddressed, and revenue on the table.

INFORM's airport resource management software, GroundStar, supports short-, medium-, and long-term capacity planning in line with aviation industry standards.

Airport Stands
Baggage Belt Airport

When every second counts

On the day of operation, it’s all about resource allocation: complex stand constraints, last-minute flight changes, competing priorities. Decisions are made under pressure and without full visibility, leading to bottlenecks, delays, and unnecessary costs.

GroundStar optimizes the allocation of critical resources, such as gates and stands, in real time based on current flight information. Your teams stay in control, with clear recommendations that reflect actual constraints and preferences.

make data your advantage

Every day of operations generates valuable information, but most airports never fully use it. Missed patterns, repeated inefficiencies, and reactive decisions are the result.

INFORM's analytics services help you uncover what's actually driving performance gaps. By learning from historical data, your teams can predict resource utilization more accurately, make better-informed infrastructure decisions, and identify savings before costs arise.

 

GroundStar aviation software for efficient airport ground operations

One solution to achieve multiple goals

INFORM's software suite enables seamless monitoring and decision support across broad service areas.

Success Story

GroundStar logo

More Passengers. The same Infrastructure. The Solution in Place.

Airports worldwide face the same challenge: passenger numbers keep growing, but the numbers of runways, gates, and apron positions don't. Every unoccupied stand, every misallocated gate, every reactive decision costs time and money.

INFORM's GroundStar software suite gives airport operators the decision support they need to get more out of the infrastructure they already have. From strategic capacity planning to seasonal scheduling and day-of-operations allocation, your teams work with clear, data-driven recommendations — across gates, apron positions, and terminal resources.

explore our resources

smartwatch

Smart Workflows and Smartwatches with GS StaffCommunication

ON-DEMAND WEBINAR | Discover the latest GroundStar StaffCommunication innovations, including smart workflows, mobile task updates, and upcoming AI capabilities.

groundstar brochure

AVIATION STARTS ON THE GROUND

BROCHURE | GroundStar is the comprehensive software solution for optimizing airport and airline ground operations. Request our brochure to learn more.

groundstar brochure

prm software solution

INFOPAPER | INFORM’s PRM solution helps service providers optimize staff and equipment utilization while improving flexibility in handling ad-hoc PRM requests. Learn more in our infopaper.

groundstar brochure

prm software solution

INFOPAPER | INFORM’s PRM solution helps service providers optimize staff and equipment utilization while improving flexibility in handling ad-hoc PRM requests. Learn more in our infopaper.

Meet our team

acciona story

38TH IATA Ground Handling Conference

May 19-21
Booth #03
Cairo
Egypt

3D-Modell einer mit Früchten gefüllten Kiste, die die digitale Technologie in der Lebensmittelverpackung veranschaulicht.

10th Americas GHI Conference

June 2-4
Booth #E31
Panama Convention Center
Panama
 

INsights from our blog

aviation planners

What’s next for aviation planning? 
Insights from our Product Exchange

BLOG | Our latest GroundStar (GS) Planning Product Exchange explored current challenges, practical solutions, and how staff and equipment planning continues to evolve in daily operations.

ai summit

Exchange Future Ideas at the INFORM AI Aviation Summit

BLOG | What’s on the agenda at the upcoming INFORM AI Aviation Summit in Frankfurt? In this blog article, we take a closer look at the topics, questions, and ideas shaping the conversation around AI and the future of aviation.

Staff plan

Staff Planning in Focus: Recapping November’s GroundStar Exchange

BLOG | GroundStar planning users came together in November to discuss industry challenges and share best practices. Read the full recap from Product Manager Wolfgang Vermöhlen.

starlux

INFORM’s Software Solutions boost Efficiency at STARLUX Airlines

NEWS | We welcome STARLUX Airlines to the GroundStar Community. The leading Asian carrier will use our AI-powered software solutions to optimize resources and ensure smoother operations. Read more here.

smart team work

INFORM’s GroundStar (GS) TeamWork: More Efficiency with Decentralized Task Allocation

NEWS | We’re thrilled to announce our new product, GS TeamWork. This powerful tool enables frontline managers at airlines or ground handling companies to manage task allocation on the apron or within the terminal, reducing the workload for back-office allocators. Find out more here.

gs game

BE A groundstar!

GAME | Put your managerial eye and tactical skills to the test in our online game. Ensure all processes are completed on time to be the GroundStar-Hero in our Ranking!

linkedin page

follow us on linkedin

We invite you to follow our page 'Aviation by INFORM.' There, you will find the latest company news, information about the events we are participating in, and discussions on the topics the aviation industry is engaged in.

Contact us

Contact us