NEED help?
Here you will find helpful information and solutions to the most common support topics. Please select the category that best matches your issue to view further details and guidance.
If your problem is not covered by the listed topics, feel free to use the general contact form below. Our team will be happy to assist you and get back to you as soon as possible.
Technical Issue
If you are experiencing a technical problem with the platform, please contact our support team using the link below. Provide as much detail as possible so we can investigate the issue quickly.
Account & Access
If you need help with your account or access rights, such as login issues, adding new users, or creating an additional site, please use the link below to contact our support team.
Billing & Subscription
For questions regarding billing, invoices, or changes to your subscription (for example switching between monthly and yearly billing), please contact our support team using the link below.
Cancellation
We're sorry to see you go. If there is anything you're unhappy with, please feel free to contact us using the contact form below. We're confident that we can find a solution that works for you.
However, if you would still like to proceed with cancelling your subscription, please follow this link.
Dawson Myers
Business Development | Terminal & Distribution Center
