Success story

SUSTAINABLE BANKING MEETS INTELLIGENT FINANCIAL CRIME PREVENTION

Triodos Bank Logo

Financial crime is becoming increasingly complex as fraud schemes evolve, instant payments accelerate transaction speeds, and regulatory expectations continue to grow. Financial institutions must strengthen fraud prevention while maintaining efficient operations and regulatory compliance.

Triodos Bank relies on INFORM's RiskShield to support fraud detection and AML transaction monitoring across one configurable platform. The result: improved fraud detection performance, fewer false positive alerts, reduced manual review workload, and more efficient case handling.

Triodos Bank headquarters, representing sustainable banking and financial crime prevention with RiskShield.

The ChallEnge

Financial crime threats continue to evolve while payment processing becomes increasingly real time. At the same time, financial institutions must respond to growing regulatory expectations and rapidly changing fraud typologies without compromising operational efficiency.

For Triodos Bank, this meant strengthening fraud detection and AML transaction monitoring while improving collaboration between both domains. As fraud prevention and anti-money laundering activities become increasingly interconnected, the bank wanted a configurable platform that supports closer collaboration, rapid adaptation to new fraud typologies, changing customer behavior, and evolving regulatory requirements.

When teams work on the same platform, knowledge sharing becomes much easier. You only need to build certain capabilities once, while different teams can benefit from them across multiple domains.
Arne Smit, Team Lead Fraud Expertise, Triodos Bank

The project in brief

To support its financial crime strategy, Triodos Bank implemented RiskShield across multiple fraud prevention and AML use cases:

  • Fraud detection for account-to-account and SEPA Instant Payments
  • AML transaction monitoring, behavioral profiling, and case management
  • Risk-based alert prioritization supported by a 360° customer view
  • Flexible configuration of rules, workflows, and monitoring scenarios

The result

RiskShield has strengthened fraud detection and AML transaction monitoring while improving operational efficiency across Fraud and AML operations. This integrated approach, commonly referred to as FRAML, is strongly supported by INFORM.

The platform supports real-time transaction analysis, reduces false positive alerts, lowers manual review workload, and streamlines case handling. Its flexibility also enables Triodos Bank to continuously adapt detection strategies to evolving fraud patterns and regulatory requirements.

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