Financial Risk Management for the Telecommunication Industry RiskShield: Real-Time, AI-Based Software Solution Enabling Communication Service Providers To Successfully Manage Risk and Fight Fraud
Digital transformation coupled with a bleak economic outlook has thrust the Telecom Industry into heightened financial risk as bad debt and fraud erode margins and reputation. Communication Service Providers (CSPs) are exposed to a growing number of risks during the customer life cycle, from onboarding through to collection. One major risk is subscribers using services and acquiring communication devices without paying their bills. CSPs are also providing various channels to customers to execute payments, which increases the level of financial risk and catches the attention of fraudsters.