Aviation Ground Operations

Increase Efficiency in Aviation Ground Operations

Streamline your aviation ground operations while concurrently reducing costs and ensuring service quality. INFORM's advanced software solutions empower excellence on the ground.

Our Solution Areas

Successful ground operations require the coordination of a virtually endless number of processes. Any disruption in a single activity can trigger a ripple effect and immediately cause delays in other processes. This can result in high costs, as well as damage your organization’s reputation and brand.

Our solutions provide the tools for efficient Aviation Disruption Management helping you minimize disruption impacts or even avoid them. They combine robust resource planning with optimized decision-making support on the day of operation.

Discover how to optimize your Aviation Ground Operations by achieving an optimal balance between costs, punctuality, and quality.

Meet our team

38TH IATA Ground Handling Conference

May 19-21
Booth #03
Cairo
Egypt 

10th Americas GHI Conference

June 2-4
Booth #E31
Panama Convention Center
Panama

Passenger Terminal Expo Asia 2026

September 23-24 
Booth #G240
Sands Expo & Convention Center
Singapore

27th Annual GHI Conference

December 1-3
Booth #E49
Olympia, London
United Kingdom

explore more insights

aviation planners

What’s next for aviation planning? 
Insights from our Product Exchange

BLOG | Our latest GroundStar (GS) Planning Product Exchange explored current challenges, practical solutions, and how staff and equipment planning continues to evolve in daily operations.

ai summit

Exchange Future Ideas at the INFORM AI Aviation Summit

BLOG | What’s on the agenda at the upcoming INFORM AI Aviation Summit in Frankfurt? In this blog article, we take a closer look at the topics, questions, and ideas shaping the conversation around AI and the future of aviation.

Staff plan

Staff Planning in Focus: Recapping November’s GroundStar Exchange

BLOG | GroundStar planning users came together in November to discuss real-world challenges and share best practices. Read the full recap from Product Manager Wolfgang Vermöhlen.

starlux

INFORM’s Software Solutions boost Efficiency at STARLUX Airlines

NEWS | We welcome STARLUX Airlines to the GroundStar Community. The leading Asian carrier will use our AI-powered software solutions to optimize resources and ensure smoother operations. Read more here.

smart team work

INFORM’s GroundStar (GS) TeamWork: More Efficiency with Decentralized Task Allocation

NEWS | We’re thrilled to announce our new product, GS TeamWork. This powerful tool enables frontline managers at airlines or ground handling companies to manage task allocation on the apron or within the terminal, reducing the workload for back-office allocators. Find out more here.

gs game

BE A groundstar!

GAME | Put your managerial eye and tactical skills to the test in our online game. Ensure all processes are completed on time to be the GroundStar-Hero in our Ranking!

linkedin page

follow us on linkedin

We invite you to follow our page 'Aviation by INFORM.' There, you will find the latest company news, information about the events we are participating in, and discussions on the topics the aviation industry is engaged in.

Sandra Gaviria

Sandra Gaviria

Marketing Manager

Aviation has become one of her great passions since she first got on an airplane at the age of 5. Years later, namely in 2020, that passion led her to a career at INFORM, where she started as Marketing Manager in the Aviation Division. Today, she is responsible for digital projects, particularly those relating to social media.

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