Help shape the future of planning in WorkforcePlus – we want your feedback!
Survey. Duration: approx. 5 minutes.
That’s what Human-Centered Design (HCD) is all about.
Products are only successful if they truly improve users’ everyday work. In the B2B context, that means: less training required, fewer support cases, and faster company-wide adoption.
The foundation of this approach is user research. For HCD to work, we need to understand how people – especially planners, but also key users and other WorkforcePlus users – actually work: their tasks, goals, and environment. A tool’s usefulness always depends on its context. Without a clear understanding of real workflows and user needs, every solution carries risk.
This is where we rely on your support: Become one of our Discovery Partners! Share your experiences with us and help shape WorkforcePlus. The more we learn about how your employees really work, the better we can tailor the product to your needs. Get involved – your voice has a direct impact on the ongoing development of WorkforcePlus.

Depending on the topic, we use different methods – and as a Discovery Partner, you help decide which ones.
Before we begin, we will discuss the process and scope of the research activities together. This way, you always stay informed and can decide how deeply you want to be involved.
Important note: Our user research doesn’t guarantee that every individual request will be implemented immediately. Your input helps us make the right decisions for the broader user base.
Help shape the future of Workforce Management at INFORM. Sign up for Mission Discovery.

Valeria Usenko
UX Designer and Researcher