Telecom Use Case: Subscription Fraud
Explore subscription fraud intricacies and learn how RiskShield's Hybrid AI ensures real-time defense, proactive prevention, and holistic insights.
In today's fast-paced digital age, Communication Service Providers (CSP) must tackle various challenges. Fierce competition heightens the risk of customer churn, making constant customer satisfaction monitoring essential. Additionally, meeting the demand for seamless, personalized experiences adds complexity to cost management and network reliability. Simultaneously, the surge in the digital era amplifies the credit risk and fraud concerns.
Boost your telecom risk management strategy with INFORM's holistic solution designed to address the challenges of credit risk and solvency, bad debt, and customer satisfaction in real-time through Hybrid AI technology. Seamlessly blending expert knowledge with data-driven intelligence, this approach empowers telecom service providers a balanced, robust, and proven method to managing credit risk, combating fraud and significantly minimizing customer loss.
INFORM empowers CSPs to address industry risks intelligently, streamlining risk management across the entire customer lifecycle. It efficiently prevents fraud, enhances decision-making, and aids in collections management, all within a comprehensive "one place to go" risk management platform.
Its modular approach allows CSPs to make intelligent investments and achieve cost savings. Overall, INFORM equips CSPs with the real-time tools necessary to score customer's credit risk, combat fraud, protect against losses, and optimize their risk management processes effectively.
More than 250 companies in finance, insurance, and telecommunications protect their customers with the holistic risk & fraud solution portfolio offered by INFORM, including: