Fraud Prevention
Combat fraud and financial crime effectively with our intelligent real-time decision engine.
Success story
Real-Time Payments Meet Adaptive Fraud Prevention
Instant payments are growing rapidly while fraud schemes are becoming increasingly sophisticated. Financial institutions therefore need to detect and stop fraudulent transactions in real time while continuously adapting their detection strategies to new attack patterns, regulatory expectations and customer needs.
Crédit Mutuel Arkéa addresses these challenges with INFORM’s RiskShield. The platform supports fraud prevention across card payments and outgoing credit transfers, enabling real-time fraud detection and blocking while allowing fraud teams to adjust detection logic quickly.
The Challenge
Crédit Mutuel Arkéa not only uses RiskShield to protect its own customers but also provides fraud prevention services to other French banks. This adds operational complexity, as different banking environments need to be managed consistently without compromising fraud prevention standards.
At the same time, evolving fraud scenarios require detection strategies to be adapted quickly. Arkéa therefore needed a solution that combines real-time fraud prevention with the flexibility to support different operating environments and respond rapidly to changing fraud patterns.
Not only have we streamlined fraud handling, but we have also reduced operational processing times by approximately 20%.
Project at a Glance
With RiskShield, Arkéa uses a flexible, centralized platform to manage different banking environments and fraud domains within one fraud prevention framework.
- Real-time fraud detection and blocking for card payments and outgoing credit transfers
- Centralized fraud prevention framework for multiple retail banking environments
- On-demand simulations using historical data and rapid deployment of new detection scenarios
- Integrated Case Management with optimized workflows for fraud operations
The result
RiskShield enables Arkéa to continuously refine its detection strategies and respond more quickly to evolving fraud scenarios. Richer contextual information, including customer history, previous transaction behavior, customer profiles, IP addresses and user-agent information, helps make detection scenarios more precise and contributes to improved fraud coverage and fewer false positives.
At the same time, Arkéa has reduced operational processing times by approximately 20%. Centralized case handling, optimized workflows and standardized data exports also improve collaboration, reporting and visibility into fraud trends.
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