aviation ground operations 

Optimize Ground Operations for Efficiency and Reliability

INFORM’s intelligent software helps you run smoother ground operations, lower costs, and maintain service excellence.

explore our solutions

trusted by leading aviation organizations

Minimize disruption. Maximize performance.

Even small disruptions in ground operations can quickly cause costly delays and damage your reputation.

Anticipate and manage irregularities before they escalate. With AI-supported resource planning and real-time decision support, you maintain operational control across complex aviation environments.

Discover how airports, airlines, and ground handlers improve operational reliability and coordination with INFORM.

  • Improve operational coordination
  • Reduce disruption impact
  • Increase resource efficiency
  • Strengthen on-time performance
  • Maintain service quality under pressure

Our Solutions

Modell eines futuristischen Autos in einer Hightech-Fertigungsanlage, die fortschrittliches Automobildesign zeigt.

Airport Resource 
management

Optimize your gates, stands, and fixed airport resources such as baggage belts and counters with AI-supported resource optimization.

  • Maximize airport efficiency
  • Increase coordination across resources
  • Enable faster decision-making
  • Improve operational flow and passenger service
  • Support scalability and future-readiness
     

learn more
3D-Modell einer mit Früchten gefüllten Kiste, die die digitale Technologie in der Lebensmittelverpackung veranschaulicht.

ground handling Resource management

Leverage intelligent planning, scheduling, and allocation of workforce and equipment with real-time adaptability.

  • Optimize staff and equipment deployment
  • Increase visibility across passenger and ramp services
  • Adapt quickly to operational changes
  • Balance operational demands with individual staff requirements

learn more
Ein Arbeiter, der in einer Küche mit wiederverwendbaren Lebensmittelcontainern hantiert.

aircraft turnaround management

Anticipate disruptions with AI support, reduce delays, and improve on-time performance through proactive turnaround management.

  • Gain full situational awareness
  • Identify operational bottlenecks earlier
  • Reduce transfer times and help save passenger and baggage connections
  • Improve turnaround times and on-time performance
     

learn more

Powered by AI

Powered by Explainable AI (XAI), GroundStar is an adaptive system that continuously learns from operations – with human oversight – to minimize delays and reduce operational costs. 

  • From uncertainty to clarity. Understand how AI arrives at its recommendations.
  • Audit every decision. Drill into the specific factors driving each suggestion, and challenge or confirm them with confidence.
  • Explainable AI makes the reasoning behind every AI-generated recommendation transparent and traceable, so your teams stay informed, in control, and confident in every decision they make.

learn more about groundstar

Meet us

Ein Arbeiter, der in einer Küche mit wiederverwendbaren Lebensmittelcontainern hantiert.

passenger terminal expo 
asia 2026

September 23-24
Booth #G240
Sands Expo & Convention Center
Singapore

learn more
3D-Modell einer mit Früchten gefüllten Kiste, die die digitale Technologie in der Lebensmittelverpackung veranschaulicht.

27th Annual GHI
Conference

December 1-3
Booth #49
Olympia, London
United Kingdom

learn  more

more insights

aviation planners

What’s next for aviation planning? 
Insights from our Product Exchange

BLOG | Our latest GroundStar (GS) Planning Product Exchange explored current challenges, practical solutions, and how staff and equipment planning continues to evolve in daily operations.

ai summit

Exchange Future Ideas at the INFORM AI Aviation Summit

BLOG | What’s on the agenda at the upcoming INFORM AI Aviation Summit in Frankfurt? In this blog article, we take a closer look at the topics, questions, and ideas shaping the conversation around AI and the future of aviation.

Staff plan

Staff Planning in Focus: Recapping November’s GroundStar Exchange

BLOG | GroundStar planning users came together in November to discuss industry challenges and share best practices. Read the full recap from Product Manager Wolfgang Vermöhlen.

starlux

INFORM’s Software Solutions boost Efficiency at STARLUX Airlines

NEWS | We welcome STARLUX Airlines to the GroundStar Community. The leading Asian carrier will use our AI-powered software solutions to optimize resources and ensure smoother operations. Read more here.

smart team work

INFORM’s GroundStar (GS) TeamWork: More Efficiency with Decentralized Task Allocation

NEWS | We’re thrilled to announce our new product, GS TeamWork. This powerful tool enables frontline managers at airlines or ground handling companies to manage task allocation on the apron or within the terminal, reducing the workload for back-office allocators. Find out more here.

gs game

BE A groundstar!

GAME | Put your managerial eye and tactical skills to the test in our online game. Ensure all processes are completed on time to be the GroundStar-Hero in our Ranking!

linkedin page

follow us on linkedin

We invite you to follow our page 'Aviation by INFORM.' There, you will find the latest company news, information about the events we are participating in, and discussions on the topics the aviation industry is engaged in.

Contact us

Contact us