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airport resources are increasingly complex
As the aviation industry evolves rapidly, the demand for improved airport resource management is higher than ever. Passenger numbers are rising. Operational complexity is increasing. Sustainability targets are tightening. Yet many airports face the same fundamental challenge: how to grow performance without expanding infrastructure.
Supported by AI algorithms, INFORM's airport management software helps airport leaders meet this challenge directly. It optimizes the use of existing gates, stands, and fixed resources. The result is greater capacity, sharper operational control, and the agility to deliver on strategic goals – from improving punctuality to reducing emissions and costs.
Supporting Efficient Airport Operations Worldwide
your advantages
- Unlock hidden capacity – Improve throughput and efficiency across existing infrastructure, delaying or avoiding costly expansion projects.
- Elevate performance and reliability – Reduce delays and disruptions, ensuring consistent service quality.
- Enhance strategic control – Gain real-time visibility into operations and make data-driven decisions with confidence.
- Boost workforce productivity – Empower teams to focus on managing performance, not resolving day-to-day operational issues.
- Advance sustainability goals – Cut unnecessary movements, energy use, and emissions through intelligent resource planning.
- Align with business objectives – Meet the expectations of airlines, passengers, and stakeholders alike.
With INFORM.....
Make the change today with solutions that work for your airport operations.
Why GroundStar is the right solution for Ground Handling Resource Management
Gain greater operational resilience against the shortage of qualified workforce, ever-changing service standards, air traffic volatility, and disruptions. Make the best utilization of your ground staff and equipment resources while achieving more sustainable operations. Powered by AI-powered Decision Intelligence, GroundStar by INFORM helps you turn operational complexity into confident, data-driven action – your best decision ever.
Plan your ground staff and equipment capacities more efficiently
With the help of advanced software, your operation will gain greater strength and resilience. AI-powered scenario planning and What-if analysis help you anticipate disruptions and respond before delays escalate. Backed by explainable AI, every recommendation is transparent and traceable so planners understand not just what to do, but why. Decide easily how to best use the resources available in response to changing operational demands.
Meet operational demands and individual ground staff requirements
Successful workforce management must consider criteria such as demand requirements, workplace regulatory mandates, individuals' qualifications and preferences, and schedules. GroundStar enables an optimized creation of rosters based on such criteria. Planners can improve their time management stemming from the roster's dynamic maintenance. At the same time, employee satisfaction increases as their availability and preferences are better accommodated. This is complemented by an employee app that combines flexible shift scheduling, clear communication, and digital self-services in one user-friendly application.
Respond flexibly to time-critical operational changes
Based on real-time data and AI-powered decision support, GroundStar by INFORM enables a prompt response, keeping you in control of evolving challenges. With people in the loop at every step, the improved situational awareness gained on the Day-of-Ops facilitates seamless oversight of all activities, even as flight irregularities challenge their completion.
Leverage data for continuous operational improvement
Get more from your data with GroundStar's tools and services covering data integration, effective visualization, and AI-driven forecasting of critical situations. By analyzing resource allocation and performance data from planning and allocation phases, you can adjust future plans in cases of over- or under-performance.
One solution to achieve multiple goals
INFORM's software suite enables seamless monitoring and decision support across broad service areas.
Success Story
More Passengers. The same Infrastructure. The Solution in Place.
Airports worldwide face the same challenge: passenger numbers keep growing, but the numbers of runways, gates, and apron positions don't. Every unoccupied stand, every misallocated gate, every reactive decision costs time and money.
INFORM's GroundStar software suite gives airport operators the decision support they need to get more out of the infrastructure they already have. From strategic capacity planning to seasonal scheduling and day-of-operations allocation, your teams work with clear, data-driven recommendations — across gates, apron positions, and terminal resources.
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Sandra Gaviria
Marketing Manager
Aviation has become one of her great passions since she first got on an airplane at the age of 5. Years later, namely in 2020, that passion led her to a career at INFORM, where she started as Marketing Manager in the Aviation Division. Today, she is responsible for digital projects, particularly those relating to social media.
