Guaranteeing good and, above all, economical availability of goods is no easy task, given the special requirements that prevail in pharmaceutical wholesale and the healthcare sector as a whole. “In addition to the sometimes quite short shelf lives, for example in the case of products from the health food range, a strong seasonal business also has an influence on our planning. The demand for sun protection, for example, depends on the temperature, and waves of colds or the hay fever season can also be slightly different each year.” Additional pressure comes from customer sensitivity. “In the case of acute illness or chronic conditions, no patient can wait for their medication. That’s why we deliver to pharmacies and drugstores up to three times a day, sometimes seven days a week,” Stock reports.
As a supplement to the existing ERP system, the ADD*ONE solution suite for the inventory management application area now handles all planning and creates order proposals.
The introduction of ADD*ONE for inventory optimization has brought about a number of improvements at Voigt. “Thanks to ADD*ONE, we have increased inventory turnover by 25% while maintaining availability. This result has significantly exceeded our goals. The quality of the order proposals is very good. Also, the insight into our data, such as inventory history, has become much more transparent than it was with SAP,” Stock reports.